Return & Refund
At Tag & Tail, your satisfaction is our top priority. If you are not completely happy with your purchase, we are here to help.
Returns
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You may return eligible items within 14 days of receiving your order.
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Items must be unused, in original packaging, and in the same condition as when you received them.
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Include your receipt or proof of purchase with your return.
Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds will be issued to the original payment method within 5–7 business days.
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Shipping costs are non-refundable, except in cases of defective or incorrect items.
Exchanges
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Exchanges are available for items of equal value.
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Contact us at support@tagandtail.com to arrange an exchange.
Non-Returnable Items
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Gift cards, downloadable products, and final sale items cannot be returned.
Contact Us
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If you have any questions about returns or refunds, email us at support@tagandtail.com.